At Planet Soul Galaxy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights in relation to the data we collect.

1. Information We Collect

We collect personal information that you provide to us when using the Website. This information may include:

• Personal Identifiable Information (PII): When you register for an account, book a service, or contact us, you may provide us with details such as your name, email address, date of birth, location, and payment information.
• Non-Personal Information: We may automatically collect certain information when you visit the Website, such as your IP address, browser type, device information, and browsing behavior (pages visited, time spent on the site, etc.). This data helps us improve our website and services.
• Sensitive Information: Some of the astrology services provided on the Website may require you to submit your birth date, time, and place of birth. This information is used solely for the purpose of delivering astrology-based services and will not be shared without your consent.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Providing Services: To offer astrology-related readings, consultations, and other services based on the information you provide (e.g., your birth details for a natal chart reading).
• Communication: To respond to your inquiries, send you service-related updates, confirmations, and promotional offers if you have opted in to receive them.
• Improving User Experience: To analyze user activity and improve the performance and functionality of the Website.
• Payments and Transactions: To process payments securely for any paid services offered on the Website.
• Legal Compliance: To comply with any legal obligations or to protect our legal rights, if necessary.

3. How We Protect Your Information

We implement various security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, please note that no method of internet transmission or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential. These providers may include:

• Payment processors for handling transactions
• Email marketing services
• Hosting providers

We may also disclose your information if required to do so by law or in response to valid legal requests (e.g., subpoenas, court orders).

5. Cookies and Tracking Technologies

The Website uses cookies and similar tracking technologies to enhance your browsing experience. These cookies collect non-personal information about your interaction with the Website, which helps us analyze usage trends, administer the site, and improve our content and services. You can control cookie settings through your browser preferences.

6. Your Rights and Choices

Depending on your location, you may have rights concerning your personal data, including:

• Access to your information: You can request a copy of the personal data we hold about you.
• Correction of information: If any of your personal details are incorrect or outdated, you can request that we correct it.
• Deletion of information: You can request that we delete your personal data, subject to any legal obligations or restrictions.
• Opt-out of marketing communications: You can choose not to receive marketing emails or other communications from us by following the “unsubscribe” instructions in any promotional email we send.

If you wish to exercise any of these rights, please contact us at +91 9819120332

7. Children’s Privacy

The Website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information immediately.

8. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on the Website. We recommend reviewing this Privacy Policy periodically to stay informed about how we are protecting your information.

Once a refund is approved, the amount will be credited in the original payment method within 7 days.